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Many of our customers began to use our system in one aspect of their business process only to find the functionality of significant value in other areas.

Here’s what some of our Customers have to say:

"Sigmer's questionnaire system is easy to use and install. With 8,000 call centre staff to communicate with, it will form part of our ongoing communications plan to enable us to collate vital information, as quickly and accurately as possible, to maximise the success of all our call centre initiatives."

Louise Young (Marketing Communications Manager) British Sky Broadcasting Ltd

“ We can now do in hours what used to take weeks. Our response rates have improved dramatically, we are getting valuable information back within hours of asking the questions. Boomerang has opened up a wide range of new opportunities for us to ask about the business needs of our members and will therefore allow us to serve them more effectively.”

Tim Hutchings (Chief Executive) Herts Chamber of Commerce & Industry.

"Boomerang enabled us to research our market for a new product by contacting 120 solicitors. Boomerang was very easy to use, once we sent the questionnaire out all we had to do was sit back and wait for the answers to come back''

The Sussex Innovation Centre (Brighton).

''We wanted to research the use of innovative technology in the construction and manufacturing sectors. We found that Boomerang was the perfect tool to perform this task''

Science Policy Research Unit (SPRU), University of Sussex.

 

Our product – Boomerang - offers a new freedom in the use of questionnaires resolving the issues mentioned above and more.

Our Web based email questionnaire development and management system is not only simple to use but is also extremely cost effective.

Example Cost Savings

Average cost of a paper questionnaire (This includes all materials, postage and cost of analysis)

£1.00 per copy

A company sends a questionnaire every month to 2000 people. Annual cost is

£24000

Boomerang 3 Yr License * † **

£1600

Saving
£22400
Boomerang 1 Year License *  **

£1600

Saving
£22400

Costs with Boomerang Monthly License *

£1200

Saving
£22800

Examples are based on an entry level 3 user Licence. All prices exclude VAT.
* Includes support
** Includes maintenance
† Includes training

Training is charged at £500 (travel expenses are charged outside the UK)

Limitation of emails sent:
Up to 24,000 emails per annum, additional emails over annual limit will be charged at £0.05 each, either on a monthly or annual basis.

Example Time Savings

Paper based questionnaire production

3-10 days

Deployment of paper based questionnaire

1-3 days

Return of responses

1-3 days

Response analysis

3-7 days

Total

8-23 days

Using Boomerang

Questionnaire Production

1-3 hours

Deployment of questionnaire

< 1 hour

Return of responses

< 1 hour

Response analysis

0 hours

Total

< 1 day

Some of the inherent functionality includes:

  • On-line questionnaire development.
  • Real-time questionnaire editing.
  • Numerous question formats inc:
    • YES/NO answer format
    • Multiple choice – Single answer
    • Multiple choice – Multiple answer
    • Free text answer format

The questionnaires themselves can be used in a variety of business areas:

  • Marketing surveys
  • Sales prospecting
  • Staff surveys
  • Training evaluations
  • Staff evaluations
  • Customer surveys
  • Supplier surveys

And many other applications in critical business areas.

 

Overall Benefits:

  • Reduced effort needed to produce and deploy a questionnaire
  • Reduced costs to deploy questionnaires
  • No time consuming data entry
  • No manual data analysis
  • Immediate response capability
  • Zero “pain” in responding
  • Increased response rates

 

We believe that we can bring to your business a new, efficient and effective mechanism for data and information gathering, from an extension to you CRM environment through to improved HR communication and effectiveness.

We are confident that, through the use of our product we can dramatically increase the effectiveness and efficiency of many critical business functions within your organisation.